Scaling a Woman-Led Nonprofit That Reconnects People with Jobs and Income


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Homelessness is on the rise in the US, with a 12% increase reported in 2023, according to the Department of Housing and Urban Development.

One solution: connecting people to job skills training and placement services, among other wraparound services, to empower individuals working toward self-sufficiency.

Since 2007, First Step Staffing has taken an innovative approach to ending homelessness by connecting people to job skills training and placement services, among other wraparound services, to empower individuals working toward self-sufficiency.Headquartered in Atlanta, FSS is one of the largest nonprofit staffing agencies in the country.

The organization uses a personal touch to restore dignity, employ, and support individuals experiencing homelessness and those who have been impacted by the criminal justice system, as well as those who face barriers to employment, such as veterans, refugees, and domestic violence survivors.

"Our goal is to give people a chance to reconnect with jobs and income," says FSS Chief Executive Officer Amelia Nickerson, who has led FSS as the CEO since 2020.

Over the last five years, FSS has grown from a one location nonprofit serving 100 individuals each year to a seven-location nonprofit serving 8,000 per year, with the ability to scale and serve another 50,000 individuals over the next few years.

Nickerson says having more female nonprofit leaders brings diverse perspectives

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