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Catholic Charities, the largest social service agency in the US, is getting top-tier training to help it better serve its clients, the Christian Science Monitor reports.
"We have amazing leaders in our Catholic Charities offices, but many don't have the background of running what amounts to an independent business and don't have the financial resources to get that in-depth training," says Anthony Sciacca, executive vice president and chief development officer of Catholic Charities USA.
Catholic Charities has 167 offices across the country, and as of this spring, nearly all of them have received top-tier executive management training.
The training is designed to break from the organization's more than century-old management rules and regulations, as well as teach participants how to use strategic thinking and best practices to create a new business model.
Catholic Charities San Francisco, for example, has had to dramatically change the way it manages and delivers its assistance programs, including housing and meals.
"The executive-level training enabled me to develop a robust theory of change across our agency, and that's helped us to ensure the sustainability of key assistance programs and services," says Ellen Hammerle, chief executive officer of Catholic Charities San Francisco.
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